With Dolphlink Smart you can design and launch automated conversations without coding. You do not need your developers or external parties to deliver the best-automated customer service. With our platform, anyone can build and manage AI chatbots.
Intuitive drag-and-drop AI chatbot builder platform
No coding required
Everyone can design, build and maintain automated conversations
Software to Empower Business Messaging
Understand your customers better and support them with answers when they need them. Monitor and safeguard automated conversations to ensure the right outcome for your customers, as well as their quality too. You're in control of the AI chatbot.
Learn what customers are searching and asking for
Analyze chatbot performance to improve conversations
Multilingual content and support
Personalize Automated Conversations
Personalization is key when you're building a chatbot. Every customer is different, and every conversation should be a personal experience. Conversational AI Cloud helps you to understand your customers based on context and intent. You are ready to provide your customers with the best possible response: anywhere, anytime!
Understand context and intent from customer
Integrate with existing databases
Content-based personalization
Safeguard Privacy and Data Security
Ensure safe and trustworthy automated conversations. Build AI chatbots complying with the latest standards, regulations, and best practices. Manage access with different authorization and authentication options. Control safety and make sure your customer feels safe to contact you securely.
ISO 27001 certified & GDPR compliant
Role-based access control
Safeguard conversation quality
Mobile Communication for Every Customer Interaction
24/7 Support
Be there for your customer whenever, wherever
Boost Productivity
Automate and create more valuable time for your team
Understand Your Customer
Updates, changes or reminders; alert when it matters
Save Costs
Scale up without hiring extra staff to tackle the increasing volume of questions
Quick Response Times
Provide fast and efficient responses to customers and reduce waiting times