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Industry Application Scenarios - New Retail

Applicable for integrated e-commerce platforms, independent sites, and digital marketing scenarios for retail brands.

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Typical Scenario - Comprehensive E-commerce and Standalone Website

Communicate with your customers via their preferred channels:
Integrate messaging functions such as SMS, RCS, and social media into one to satisfy potential customers with varied communication preferences
Enable automatic fallback to optional message channels to avoid the loss of business opportunities
Enhanced efficiency in every aspect of transaction:
Millisecond-level delivery
High reach rate at a global scale
Support uplink feedback for improving market strategies and service quality
Enhance customer satisfaction and odds of successful deals in combination with AI in every aspect of transaction

Typical Scenario-Brand E-commerce

Inject intelligence into your service channels:
Provide registration, order, after-sales and other SMS notifications for Apps, websites and other private domain platforms of brands
Improve the efficiency and security of payment and identity verification through SMS and voice OTP

Peer Cases

service-icon Coca-Cola

“We provide voice and messaging products and platform support for Coca-cola’s customer services and marketing in China and around the world, while meeting its data audit requirements at all levels.”

service-icon Tsingtao Brewery

"We provide Tsingtao Brewery with local full-link digital marketing and service support in China, including RCS marketing, service and logistics SMS, service hotlines, and so on, as well as various communication products and technical support that drive its global development."

service-icon Suning

“As Suning expands its e-commerce across the world, we provide SMS services for it to attract new users and stimulate active users. We also offer robust uplink and downlink channel guarantee to ensure the routine services for its members.”